Cancellation & Refund Policy

Parchi is free to use in full on one device, so you can try everything before you ever pay. Parchi Plus is a paid yearly add-on. This policy explains how cancellation and refunds work for it.

1. Parchi Counter (free plan)

The free Counter plan involves no payment, so there is nothing to cancel and nothing to refund. You can stop using it, or delete your books, at any time.

2. Cancelling Parchi Plus

Parchi Plus is a one-year plan with no automatic recurring charge. There is no subscription mandate to cancel — if you simply do nothing at the end of your year, Plus features (cloud backup, daily snapshots, multi-device access) lapse and your account reverts to the free Counter plan. Your books stay on your device the whole time. You can buy another year whenever you like to resume Plus.

3. Refunds on Parchi Plus

7-day refund window

If you purchase Parchi Plus for the first time and decide within 7 days of that payment that it isn't right for you, we will refund it in full. Just write to us within those 7 days (see “How to request a refund” below) — you don't need to give a reason.

After the 7-day window and on repeat purchases

After the 7-day window, a Plus year that is already running is non-refundable, because you can use every feature free first and the paid year is a fixed term you chose to buy. Renewals / repeat yearly purchases are likewise non-refundable beyond their own 7-day window. We do not provide pro-rated refunds for an unused part of a term.

4. Payment problems we always fix

We will refund, regardless of the window above, where:

• you were charged more than once for the same purchase (duplicate payment);
• money was debited but your Parchi Plus entitlement was not activated;
• you were charged in clear error (for example a technical fault on our side).

Tell us and we'll make it right.

5. How to request a refund

Email parchi@dailyhisaab.com from your registered email address with:

• the email/account you used to buy Parchi Plus;
• the Razorpay Payment ID or Order ID from your payment confirmation;
• the date of payment.

We aim to acknowledge refund requests within 2 business days and to approve or explain our decision within 7 business days.

6. How refunds are processed

Approved refunds are processed through Razorpay to your original payment method. Once we initiate a refund, it is typically credited within 5–7 business days, though the exact time depends on Razorpay and your bank or card issuer. Refunds are made in Indian Rupees (INR) to the original method only.

7. Taxes on refunds

Where a refund is granted, any GST charged on the refunded amount is refunded along with it, subject to applicable law.

8. Contact

Questions about cancellation or a refund? Write to parchi@dailyhisaab.com. See also our Terms & Conditions and Contact page.